Real Life Scenarios...
Below are our articles on the subject of Real Life Scenarios. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
I Had an Accident on Holiday
“I’ve just got back from a skiing holiday where I slipped on a pool of water that hadn’t been cleared up in the hotel’s reception. Luckily, I wasn’t badly hurt, I...
Our Holiday Has Been Cancelled: What Do We Do?
“I received a letter from the holiday company today, and they’ve told me that due to unforeseen circumstances, our holiday which is due to take...
Our Hotel Was Filthy and Unsatisfactory
“We went on a package holiday to Majorca, and although we bought a cheap deal online at the last minute, the accommodation was supposed to be...
The Airline Has Changed My Flight
“I’m due to fly to Australia for a family get together in just over two weeks, and it was all planned so that I’d be flying from Gatwick in the evening, giving me...
The Airline Lost My Luggage and Still Haven't Found It
“Our holiday to Canada turned out to be a nightmare. We arrived in Calgary, and waited patiently for our luggage to come around on the carousel....
The Hotel Food Gave Us Food Poisoning
“I went on an all-inclusive holiday with my husband to the Dominican republic. The hotel seemed nice but the food was atrocious. Most of the food...
Your Advice: We Need to Cancel Our Holiday
“My wife’s mother has been taken ill, and rushed into hospital, and understandably my wife wants to be with her. We can’t possibly go on the...





