Ask Our Experts

Know your rights when flying, booking holidays, and using travel services, with advice on compensation, complaints, and resolving travel disputes.

Honeymoon Cancelled Due to Swine Flu: How to Claim Expenses?

If your honeymoon was cancelled due to swine flu, here's what you can claim back under UK package holiday rules.

Mistake on Holiday Website: Should We Have to Pay Extra?

When a holiday website shows the wrong price, you might think you've got a deal, but the business can legally refuse to sell at that rate.

Our Booked Flight is Full: Can We Claim a Refund?

Overbooking and flight changes are covered by tour operator terms, but you might get compensation if your new flight is very different from the original.

Should I Pay the Full Amount on a Cancelled Holiday?

Check your holiday contract terms to see what cancellation fees you owe, as payment depends on whether the company can resell your booking.