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Know your rights when flying, booking holidays, and using travel services, with advice on compensation, complaints, and resolving travel disputes.

Honeymoon Cancelled Due to Swine Flu: How to Claim Expenses?

The Package Travel Regulations apply to any cancellations of package holidays. If your honeymoon was a package holiday, then the following applies. If a pack...

Mistake on Holiday Website: Should We Have to Pay Extra?

There are two issues here. The first issue is that in contract law, a trader does not have to sell you their product at the price advertised. In fact they do...

Our Booked Flight is Full: Can We Claim a Refund?

Flight cancellations and associated problems are a really complex area of law, which is affected by several different factors. It’s likely that somewhere i...

Should I Pay the Full Amount on a Cancelled Holiday?

Unfortunately, this all depends on the terms and conditions in your holiday brochure. Because you are technically 'breaching the contract' by cancelling the...